SURGE CONVERSIONS.
INCREASE AOVS.
REDUCE RETURNS.

Skyrocket your online store conversion rate and AOVs,
without spending a fortune on multiple services, or tech teams.

Typical Online Store

  • Less than 2% Conversion Rate
  • Low Average Order Values (AOV)
  • High Return Rate
  • Generic, feels impersonal
  • Complicated setup
  • You need multiple services to deliver a high converting online shopping experience, this gets expensive

Online Store With Immerss

  • 28% of chats convert to sales
  • 52% Increase in AOV
  • Low Return Rate
  • Each visitor feels like you're selling to them in person
  • Seamless & automated setup
  • With Immerss, you deliver a high converting shopping experience, without high costs

With Immerss You Can

AI Agent - Autonomous Sales

Autonomous Sales

Drive sales 24/7 with an automated shopping
assistant that guides and converts shoppers.

1-1 Virtual co-shopping
and clienteling

Make your online customers feel like
you are right there with them when
they need it the most.
1-1 Virtual Co-Shopping
Live Shopping with Video

Live Shopping With
social selling and
pdp videos

Your brand's own live shopping channel —
plus product videos designed to engage,
educate, and convert.
YES I WANT TO INCREASE MY SALES NUMBERS

How Immerss Works

Seamless Integration.
Plug & Sell.

Immerss works seamlessly with the platforms
and services you use. Onboarding is easy and automated,
so you plug it in, and watch your sales numbers rise
YES I WANT TO INCREASE MY SALES NUMBERS

Get Immerss In 4 Easy Steps

1 Click "YES I WANT TO
INCREASE MY
SALES NUMBERS"
2 Tell Us About
Your Store
3 See Your Recommended
Plan and Expected
Results
4 Start Your
14-Day Free Trial
YES I WANT TO INCREASE MY SALES NUMBERS

Results From Using Immerss

Over 200k 1-on-1 Live Shopping
Sessions Completed
Over 500k Live Shopping
Event Views
Over $10m in Sales

Immerss Is Used
By Innovative Brands

Radly
Lucchese
Hammitt
Patricia
State Liberty
NG Nutra
Specialized
iStore
Ylang
Rye 51
Radly
Lucchese
Hammitt
Patricia
State Liberty
NG Nutra
Specialized
iStore
Ylang
Rye 51

Here's what they have to say about us

We have a lot of fun with Hammitt television. People come back over and over for both the entertainment and the new products.

Tony Drockton, Hammitt Founder

The challenge is to figure out how can we drive more traffic through Immerss because the conversion rate is so much higher. It's obviously a better experience for customers.

David Berger, Director of Digital Commerce

The personal connection that we deliver in our stores, and at all levels of our organization, is what differentiates us from other brands, and Immerss enables us to provide this level of service to our online shoppers.

Shannon McGlmsey - Director of Retail

The Immerss platform is enhancing our online shopping experience and helping to bridge that gap for customers who may be hesitant to purchase online.

Maria Rodriguez, E-commerce Manager

Our customers love the interactive experience. It's like having a personal shopper available 24/7.

James Wilson, Retail Director
YES I WANT TO INCREASE MY SALES NUMBERS

Our Guarantee

Increase your online store conversion rate and AOVs,
without spending a fortune on multiple services, or a tech team
Try Immerss for 14 days,
and if you don't get value, you don't pay!

Frequently Asked Questions

What is Immerss AI Live Chat?

AI-powered live sales is designed to assist online merchants by automating sales inquiries, offering product recommendations, and engaging customers in real-time. The AI bot speaks in the brand's voice and tone, providing consistent, personalized support across all customer interactions. It can also seamlessly transfer conversations to live associates when necessary.

What is Immerss 1-1 Virtual Co-Shopping?

1-1 virtual co-shopping enables online shoppers to connect directly with a sales associate, product expert, or brand ambassador through video, voice, or chat. The platform allows associates to guide customers through product recommendations, sizing advice, and purchase decisions in real-time, offering a personalized shopping experience.

What is Immerss Live Event Shopping?

Live Event Shopping is a new way for merchants to engage with customers in real time through live streaming. During these events, businesses can showcase products, answer questions, and offer exclusive deals, all while viewers can shop directly from the stream. It combines the excitement of live video with the convenience of e-commerce, providing an immersive shopping experience.

How does Immerss integrate with my existing e-commerce platform?

Immerss is designed to integrate seamlessly with most e-commerce platforms such as Shopify, WooCommerce, Magento, Salesforce Commerce Cloud and more. Our API connection provides real time product feed of your catalog, as well as sales tracking and reporting. Our team provides support to ensure smooth integration and minimal disruption to your workflow.

Can I customize the co-shopping experience to match my brand?

Yes, Immerss allows for customization to match your brand's look and feel. You can tailor the interface, messaging, and even the types of support offered to ensure that the experience aligns with your brand's values and customer service goals.

What types of products are best suited for Immerss?

Immerss is ideal for merchants selling higher consideration products that benefit from personalized guidance, such as fashion, beauty, electronics, furniture, and luxury goods. It works best for products where fit, features, or quality are important and where shoppers may have more questions before making a purchase.

What kind of devices can the tool be used on?

The Immerss is available on both iOS (iPhone) and desktop platforms. This flexibility allows your team to use the tool from their mobile devices while on the sales floor or from a computer when managing customer interactions in a more comprehensive, desktop environment.

How are customer interactions tracked and monitored?

Every communication with customers—whether via text, voice, or video—is logged in real-time within the system. Managers can access detailed reports on the frequency, quality, and results of each interaction. They can also review individual associate engagement, providing feedback and ensuring that customer service standards are being met. This data is valuable for performance evaluation, training, and identifying areas for improvement.

How does Immerss Live Event Shopping work?

With Immerss, merchants can easily set up and host live shopping events. Simply select your products, set up your stream, and go live! Viewers will be able to watch your event, interact with you via live chat, and purchase products in real time without leaving the stream. Product details are available within the livestream, so customers can click and buy directly, creating a seamless shopping experience.

Do I need any special equipment to host a live event?

No special equipment is required! You can host your live event using your iPhone. Immerss is designed to be simple to use, and we offer an easy-to-follow setup guide to get you started. If you have existing content or want to shoot a video with more production features you can upload any video to the player and make it shoppable.

How does Immerss AI powered live sales learn about my product catalog?

Immerss automatically scrapes the relevant product information from your website, including descriptions, pricing, features, sizes, and common FAQs. The AI uses this data to understand your product offerings in detail, allowing it to provide accurate and personalized product recommendations while speaking in your brand's voice.

Can the AI bot fully replace my human sales associates?

Yes, for the most part. Immerss can handle most sales questions and product recommendations automatically. The AI can manage routine inquiries and assist with basic interactions, but it can seamlessly transfer complex cases or special requests to your live associates, ensuring the customer always gets the help they need.

YES I WANT TO INCREASE MY SALES NUMBERS

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