Live Shopping Events

Sell to a room, not one shopper at a time

A live shopping event on a brand's own site: the host on camera holding a knit, the LIVE marker under the video, the piece she is presenting pinned beside it with its price, and the chat panel showing 1,240 viewers and their messages.
The chat beside a live stream: a pinned message from the brand reading “Live now — the coat edit. Ask anything, we answer on air”, viewers asking whether the sizing runs true and whether the coat comes in charcoal, and the pinned product card with its price at the edge of the video.
The same live event with the shopping panel open beside the video: a catalogue of 22 products with names and prices, a bag tab, and the coat the host is presenting pinned to the stream at $1,290.

The event runs on your own storefront

One host, one hour, and everybody watching is in the same conversation rather than scrolling past it alone. The people who turn up came off your own list and your own traffic, so you are not buying the attention back every time you go live.

Questions get answered while the room is still watching

Sizing, fit, what the colour actually looks like in daylight — asked in the chat and answered out loud, once, in front of everybody who was wondering the same thing. The doubt that would have ended in a closed tab gets resolved on air instead.

The buying happens inside the player

Products are pinned to the stream as the host reaches them, the full catalogue sits beside the video, and the bag is in the same window. Nobody has to leave the show to go and find the thing they just watched somebody hold.

-
-
.
,
1
2
3
4
5
6
7
8
9
0
#
£
%
+
K
B
M
X
-
$
-
-
.
,
1
2
3
4
5
6
7
8
9
0
#
£
%
+
K
B
M
X
-
$
%
Sales Conversion Rate
Bambird Boutique · AI Sales Agent
-
-
.
,
1
2
3
4
5
6
7
8
9
0
#
£
%
+
K
B
M
X
-
$
-
-
.
,
1
2
3
4
5
6
7
8
9
0
#
£
%
+
K
B
M
X
-
$
%
Lift in Average Order Value
Lucchese · Live Co-Shopping
-
-
.
,
1
2
3
4
5
6
7
8
9
0
#
£
%
+
K
B
M
X
-
$
-
-
.
,
1
2
3
4
5
6
7
8
9
0
#
£
%
+
K
B
M
X
-
$
-
-
.
,
1
2
3
4
5
6
7
8
9
0
#
£
%
+
K
B
M
X
-
$
+
Orders Attributed to Immerss
Patricia Nash Designs · Video Commerce

What holds through every event

An event is an hour with a beginning and an end. What decides whether it was worth running is everything around it — whose audience turned up, what happened to the one person who needed more than the room, and what is left on the site the next morning.

It is your storefront, not somebody's feed. A stream on a social platform buys you access to an audience on terms you do not set, and the follower it earns stays theirs. An event on your own site is sold to your own list and your own traffic: a smaller room, and the customer, the recording and the data stay with your domain.

A person is one tap away when the room is not enough. Broadcast does not fix doubt — if a buyer needs somebody to answer something before they will commit, no amount of reach changes that. The same session carries the AI Sales Agent for the questions that arrive at three in the morning, and a named advisor on live video, one to one, for the piece that needs a person.

The hour keeps working after it ends. The recording goes straight into your Shoppable Video Library with the same products still attached to it. The advisor's best hour convinces one room live and the next hundred people asynchronously, which is the difference between running events as a campaign and running them as a channel.

Streaming where the audience is, and streaming where the sale is

Both are real, and a brand with no list and no traffic should start where the crowd already is. The trade is worth naming out loud: reach you rent is the fastest way to be seen, and the slowest way to own anything.

A social platform's live tab
Immerss Live Shopping Events
Whose audience
One you rent, on terms you do not set
Your own list and your own traffic
Where the sale closes
In the platform's checkout, inside its app
In the player, on your own storefront
What you keep afterwards
A follower who belongs to the feed
The customer, the recording and the data
What decides whether it works
Frequency, and a crowd big enough that a slice of it converts
Having somebody worth inviting
When one buyer needs more than the room
The stream ends and the contact ends with it
The same session drops into one to one, on live video

“Live events showcase Hammitt products in person and let us create a story behind each piece.”

Fallon Williams · Social Media Manager, Hammitt
Hammitt's Shopping Live page open in a browser: a live stream with the host presenting a bag, the chat beside it, and the brand's library of past shows listed on the right.

Hammitt's own Shopping Live page, running on Immerss.

FAQs